Here you can read our terms and conditions for either visiting us or becoming part of the team at SOHO. SOHO offers office spaces, meeting rooms, additional office services, and conference facilities in Kødbyen at the companies’ address.
1.1 When booking a meeting at SOHO, you must register through our booking system so we have your information on file. We store your information in accordance with our privacy policy, which can be found via the link above.
The information required for your booking includes:
Name
Email
Phone number
Company name (if applicable)
Address (if applicable)
1.2 Meeting rooms are available Monday to Friday between 8:00 AM and 6:00 PM. Bookings outside these hours can be arranged separately upon request.
1.3 If you would like catering for your meeting, it must be booked no later than 24 hours before the event. Otherwise, we cannot guarantee delivery of the catering.
1.4 Cancellation of bookings must be made no later than 72 hours before the scheduled meeting. Cancellations made later than 72 hours before the meeting will be charged in full. Full payment will also apply in cases of no-show, delayed arrival, or early departure.
1.5 After your meeting, we will send you a questionnaire regarding your experience with us.
1.6 Invoices for meetings are sent electronically by email as soon as possible after the meeting has taken place. If another invoicing method is preferred, this must be stated at the time of booking.
2.1 SOHO offers four different membership types: Virtual, On The Fly, Single Workspace, and Private Office. Your membership is defined according to the services you use with us.
2.2 Membership fees are charged monthly in advance, while additional usage is charged retrospectively. The notice period varies depending on the membership type and is specified in the contract.
2.3 Invoices are sent electronically by email on the first day of each month.
2.4 All memberships except the Virtual membership include discounted rates for booking meeting rooms.
2.5 Additional membership terms and conditions are outlined in the contract.
3.1 All communication at SOHO is conducted electronically. This means that you will receive all information, invoices, booking confirmations, and other messages exclusively in electronic form. We use the contact email address provided in your booking or membership profile.
4.1 By accepting our terms and conditions, you also consent to photos taken of you at our locations being used by SOHO for marketing purposes. You may withdraw this consent at any time by contacting info@soho.dk.
At SOHO, we always appreciate feedback. If there is anything you find particularly satisfying, unsatisfactory, or if you simply have questions, you are always welcome to contact us at info@soho.dk.
SOHO and NOHO’s privacy policy explains how we process personal data and ensure compliance with applicable data protection regulations. We strive to protect the quality and integrity of your personal information in the best possible way and have implemented security measures for this purpose.
You will typically provide personal information as a tenant using our office or meeting facilities, as a restaurant guest, or as an employee. Personal information may also be registered when you visit our website or use login credentials connected to our services.
The personal data we collect may include your name, email address, IP address, phone number, credit card information, or banking details, depending on what is necessary in the specific situation.
We typically collect your personal data in order to:
Provide a product or service
Fulfill a contract
Register you for facilities or services
Send newsletters, offers, and other company-related information
In addition, we may collect personal data for internal market research, marketing, and statistical purposes.
We only store your personal data for as long as necessary to fulfill the purposes for which the data was collected. Information is deleted when, for example, the customer or employment relationship ends, while taking into account any legal retention obligations such as accounting regulations.
Your personal data may be shared with entities affiliated with us, including subsidiaries and associated companies. We may also disclose personal data to public authorities or others where required by applicable law or by order of a competent court.
Without your consent, your personal data will not otherwise be disclosed externally unless legally permitted. We do not use or disclose your personal data for marketing purposes, including promotional emails, unless you have specifically consented to this.
SOHO may use data processors, including providers of software, website hosting, social and professional media, backup services, security systems, and storage solutions. These processors are instructed to process your personal data solely on our behalf, and we enter into specific agreements with them for this purpose.
Data processors only process your personal data for the purposes for which the information was originally collected. We require these processors to treat your information confidentially and to implement the necessary technical and organizational security measures to protect against accidental or unlawful destruction, loss, deterioration, unauthorized access, misuse, or other processing in violation of data protection laws.
Your personal data may be transferred to countries outside the EU/EEA, including countries without equivalent personal data protection laws, but such transfers will comply with applicable EU regulations.
You always have the right to request access to, correction of, transfer of, or deletion of your registered personal data.
If you would like us to correct or delete personal data, or if you have any other questions regarding personal data, please contact:
Christian Wad
christian@soho.dk
